Shipping Policy

Shipping From 1131 Bryn Mawr Avenue, Itasca Illinois Warehouse

1) After the order has been paid, the warehouse needs 1-2 days to process your order. You will receive a notification once your order has been shipped.
2) In most cases, the package will be delivered within the estimated time of arrival (arriving in 3~5days). However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.
3) If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 30 days of the order date. For other orders, products, and logistics related issues, you must contact customer service within 30 days of the order date.
Regions heavily affected by the pandemic will be subjected to possible delays. Thank you for your understanding and we apologize for any inconvenience this may cause you.
If you have any questions or concerns about your order, please email us at support@amerisuninc.com and our team will be happy to assist you, 7 days a week.