Warranty

PowerSmart Warranty Policy

📅 Coverage Period

Usage Type Coverage Duration
Home Use

2 years from the purchase date

（Battery & Charger: 1 year)
Professional / Commercial Use 90 days from the purchase date

 

✅ What’s Covered

This warranty covers defects in materials or workmanship under normal use and maintenance. PowerSmart’s obligation is to repair or replace defective parts at its discretion.

❌ What’s NOT Covered

  • Damage caused by misuse, abuse, or improper repairs by unauthorized service centers

  • Engine-related issues are excluded from coverage.

    Additional fees may apply if wear-and-tear parts require replacement more than twice.

  • Regular maintenance and replacement parts

 

📦 Warranty Claim Requirements

  1. Return the entire product with prepaid shipping.
  2. Include a legible copy of the original purchase receipt showing the purchase date and retailer.
  3. Claims without proof of purchase will be voided.

⚠️ KEEP YOUR ORIGINAL RECEIPT. Warranty claims require valid proof of purchase.

⚠️ Limitations

  • No coverage for incidental or consequential damages (e.g., lost profits).
  • Any implied warranties, if applicable, are limited to two (2) years.
  • Certain exclusions may not apply in some U.S. states or Canadian provinces.
  • Warranty is non-transferable and valid only for the original purchaser.

 

📩 Contact PowerSmart

For website orders: websitehelp@powersmartusa.com

For other platforms: support@powersmartusa.com