20V Cordless Leaf Blower Tool Only PS76102

My first blower lasted less than a year (piece in ‘tool’ fell apart). Battery and charger still worked, so I recently purchased just the ‘tool’.
Suppose to be 20v as the original one I purchased. NOwhere near as powerful. Weak blower/airflow output.
Very dissatisfied…

I was excited to get the cordless leaf blower and it ran fine for about 1 year. It was lightly used (maybe 1-2/month). Then it stopped working. And I tried to call customer service today with no answer. And I emailed them, so just waiting to hear from the company. It has a 2 year warranty so any repairs should be covered. Hoping I can get a response.

We have been trying for months to get a refund on this and the added parts you have never sent a return label