I received my 22” cut 80V cordless lawnmower. It was in good condition and the box was not damaged. After assembly I tested the self propel feature which worked fine. I. Old not get the blade to operate. After being on hold for ten minutes, I talked with technical support who told me to return the mower and they would send me a replacement. Apparently they must not have a procedure for testing their equipment before sending it out to consumers. They did send me a prepaid shipping label however I had to haul the mower to my local fed x. All of the knobs, levers and buttons on the mower feel very cheap and fragile. I’m very disappointed.